Technology And Software Services

Our Technology Software and Technical Support Services


IVR improvement,
Professional voiceover service
TTS (Text to Speech); SR (Speech recognition system)

Call Center Technical Support Services

Call center infrastructure setup



Global and National Number allocation

Outbound Number allocation
Number porting
Outbound tariff

Cloud Call Center Services

With the Cloud Call Center Solution, you can get call center support for your small, medium and large businesses and manage the call center at very low costs.

Making Inbound/Outbound Calls
Advanced IVR (Voice Welcome System) Support
ACD (Automatic Call Distribution)
Advanced Queue Management
Call prioritization options based on Skill and Call Type
Social Media Complaint Management
Omni Channel Customer Notification Management
End-to-End Complaint Management
Audio and Screen Recording System
Dialer (Preview, Power, Progressive, Predictive, Agentless)
Advanced Campaign Management
Quick Integration Support
Scheduled Callback Management
Performance and Quality Management
Detailed and Statistical Reporting (Possibility to create own reports)
Lost Call Management and Callback
DNC (Do Not Call)
Remote Number and Remote Extension Support
Advanced Logging and Error Management
User and Group based Authorization
User-friendly, Web-based CRM